When Customers Become Family w/ Charles Pilot of Fat Charles BBQ Artwork

The Food Truck Scholar

The Food Truck Scholar Podcast is where food, business, and stories collide. Each episode host and academic scholar Ariel D. Smith peels back the cultural, social, economic, and political layers of the food truck industry. From Food Network contestants and former bank executives to self-trained and formally trained chefs- The Food Truck Scholar Podcast introduces you to entrepreneurs from all walks life that are ready to feed your mind with tips to start your own food truck, stories that fill your heart, and tempting meal options to fill your stomach.

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The Food Truck Scholar

When Customers Become Family w/ Charles Pilot of Fat Charles BBQ

November 01, 2021 • Ariel D. Smith • Season 3 • Episode 36

It’s a great day to be from Birmingham, AL because I’m sitting down with one of the hottest food trucks on the area. If you think you got some ride or die customers, I promise Charles Pilot might have you beat. The brother got folks going viral for literally chasing the food truck in street. But for Charles, customers are really family. So today’s episode is all about how he has built a family connection with each person that he encounters as well as his ongoing journey to turn Fat Charles BBQ into a brand that will have an impact for generations to come

Thank you to EatOkra for being our Season 3 Partners!

Over the past 5 years, I’ve learned a lot about what makes a good food truck stand out among the rest. I took 8 of those key concepts and created a book where I could have curbside conversations with each of you about them. This book is not only digestible and not designed to overwhelm you, but also propels you into action. You can purchase Before You Launch A Food Truck TODAY at TheFoodTruckScholar.com/shop in paperback and ebook format as well as on Amazon.